Courtiers du Quebec is committed to the protection of your personal information. We adhere to the guidelines set forth by the Canadian Personal Information Protection and Electronic Documents Act.
When a user applies or submits their contact information using our website, the information we collect will be used to contact the user. Courtiers du Quebec does not arrange or underwrite any financial services, Courtiers du Quebec is a simple referral service. Financial information we collect from users will be used to find eligible third party providers for the financial service the user applied for. The information provided to us by users may be shared with other financial service partners to process the user’s information on their behalf. Information is only disclosed to partners that have been bound by confidentiality obligations.
We take all precautions to protect every user’s information. The information submitted to us by users is protected and available only to our customer care agents or service representatives, who are trained and up to date on current security and privacy practices.
Courtiers du Quebec only collects information required to match users with providers for the financial services they request. Our goal is to minimize intrusiveness and maximize the protection of your personal information. Courtiers du Quebec may use data obtained from your application in order to advertise or promote products and services to you that Courtiers du Quebec believes may be beneficial to you.
When you provide your personal information through our website, you are consenting, acknowledging and agreeing to the disclosure of your personal information with potential providers of loans (and different products & services) and other lead providers (companies who help connect potential borrowers and lenders by selling potential borrowers’ personal information to lenders). If you do not provide this information, Courtiers du Quebec will not be able to provide your contact information and other details to those potential lenders and lead providers. Be aware that the providers, including lead providers with whom you are matched may retain or use your personal information whether or not you use their services and you should contact these lenders and lead providers directly concerning their privacy and information sharing practices which may differ from Courtiers du Quebec. You can access your personal information stored by us or withdraw your consent to the collection and use of your information by contacting the Privacy Officer of Courtiers du Quebec. You can submit any request related to consent withdrawal or the removal of personal information from our database directly to info@courtiersduquebec.com. Please allow up to 72 business hours for your consent withdrawal to be serviced in full.
By entering your e-mail address or phone number, or other contact details in our online application, partially completing an online form, or by clicking the privacy checkbox in the application form, you consent to Courtiers du Quebec and/or our other partners contacting you by phone, mail, text message or e-mail to:
Furthermore, by providing your personal information on this website, you have asked us to put you in touch with potential lenders or service providers. Please note, e-mails sent from Courtiers du Quebec are sent from its own web/e-mail servers, Mailgun, or, Amazon Web Services. We reserve the right to use your given (first) name for demonstration purposes, in the form of a pop-up on courtiersduquebec.com.
Courtiers du Quebec does not arrange or underwrite loans, mortgages or any other financial service. Our platform allows users to research, search and compare financial services and providers. When you apply for a service on Courtiers du Quebec, our platform will make a simple referral of your application to qualified providers.
Courtiers du Quebec will rely on you to ensure that your personal information that you provide to us is as accurate, complete and up to date as necessary for the purposes for which Courtiers du Quebec uses the personal information. You will promptly notify Courtiers du Quebec of any changes to your personal information using the procedures made available for that purpose by Courtiers du Quebec or by contacting Courtiers du Quebec customer service.
You may reasonably request access to your personal information collected by Courtiers du Quebec and information about Courtiers du Quebec’ use, disclosure and retention of that personal information by submitting a written request to Courtiers du Quebec Privacy Officer using the contact information noted below. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information revised as appropriate. Courtiers du Quebec may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for other reasons permitted by applicable law.
Courtiers du Quebec creates and collects non-personal information (information that is not about an identifiable individual), including personal information that has been aggregated or otherwise depersonalized so that the information no longer relates to an identifiable individual. Courtiers du Quebec may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with personal information, then Courtiers du Quebec will treat the combined non-personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined.
Courtiers du Quebec’s website and correspondence (including emails and messages) may include advertisements for products and services offered by independent businesses (that may have a financial relationship with Courtiers du Quebec) or links to websites operated by independent businesses (e.g. lenders financial services providers). Courtiers du Quebec has no responsibility or liability for over, those other websites, online services or businesses, their products or services, or their collection, use, disclosure, or retention of your personal information. This Privacy Policy does not directly apply to the collection, use, disclosure, and retention of your personal information by those websites, online services and independent businesses. If you have questions about how those websites, online services or independent businesses collect, use, disclose or retain personal information, please contact the owner or operator of the website, service or business.
(a) Disclaimers, Liability Exclusions/Limitations and Disputes:
The agreements (including any subscription agreement or terms of service or use) that you accept when you apply, register for, order or use Courtiers du Quebec products or services contain important provisions, including provisions disclaiming, limiting or excluding the liability of Courtiers du Quebec and other persons (including Courtiers du Quebec Companies and service providers) and provisions determining the applicable law and jurisdiction for the resolution of disputes. To the extent permitted by applicable law, each of those provisions applies to any dispute that may arise in relation to this Privacy Policy or Courtiers du Quebec collection, use, disclosure and retention of your personal information, and are of the same force and effect as if they had been reproduced directly in this Privacy Policy. Nothing in this Privacy Policy amends any of those other agreements.
(b) Changes to this Policy:
Courtiers du Quebec may change this Privacy Policy from time to time by posting a new version of this Privacy Policy on its website. Courtiers du Quebec collection, use, disclosure and retention of your personal information will be governed by the version of this Privacy Policy in effect at that time. Your continued dealings with Courtiers du Quebec after any change to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information as set out in the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.
(c) English Language:
You and Courtiers du Quebec have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que cette Politique de Confidentialité et tous les documents qui s’y rapportent soient rédigés en anglais.
(d) Definition:
In this Privacy Policy, “Courtiers du Quebec” means collectively Courtiers du Quebec’ corporate affiliates and parent company.
(e) Contacting Courtiers du Quebec Privacy Officer:
If you have any comments or questions about this Privacy Policy or how Courtiers du Quebec deals with your personal information, please contact Courtiers du Quebec Privacy Officer by mail or email at: info@courtiersduquebec.com.